Frequently Asked Questions

1. Who operates Buyteez?

Buyteez is operated by Guizhou Changcheng Daily Necessities Co., Ltd., Unified Social Credit Code 91520102MAAJM8QQ2J.

2. Where are orders shipped from?

Orders are shipped from China.

3. How long does delivery take?

Estimated delivery is generally 7–15 business days.

4. Do you offer free shipping?

We currently offer free standard shipping on eligible orders of US$66 or more.

5. How can I track my order?

When tracking information is available, it will be sent to the email address associated with your order.

6. What is your return policy?

Eligible returns may generally be requested within 30 calendar days after delivery.

7. Where should I send my return?

Please do not send returns directly to our company office address without prior authorization.

Contact service@buyteez.com first to receive the appropriate return instructions.

8. What should I do if my order is damaged or incorrect?

Please contact us and provide your order number, details of the issue, and relevant photos.

9. Can I cancel my order?

Please contact us as soon as possible. If the order has not yet been shipped, we will make reasonable efforts to assist.

10. How do I contact Buyteez?

Email: service@buyteez.com

Company Information

Guizhou Changcheng Daily Necessities Co., Ltd.
Unified Social Credit Code: 91520102MAAJM8QQ2J

Unit 13, 13th Floor, Building TA-1, Zhongtian Convention & Exhibition City,
Changling North Road, Changling Subdistrict,
Guanshanhu District, Guiyang City, Guizhou Province, China