Contact Us

We are here to help.

If you have questions about our products, orders, payments, shipping, returns, refunds, or any other matter related to Buyteez, please contact our customer service team.

Customer Service

Email:
service@buyteez.com

For faster assistance, please include your order number when contacting us about an existing order.

Business Information

SunShelley Limited
聖希里服飾有限公司

Company Registration No.:
78844739

Registered Address:
UNIT 616, 6/F., KAM TEEM IND BUILDING,
135 CONNAUGHT RD WEST,
SAI YING PUN, HONG KONG

Website:
www.buyteez.com

How We Can Help

Our customer service team can assist with:

Product Questions

Questions about product information, availability, specifications, or other product-related matters.

Order Questions

Questions about order status, order information, payment confirmation, or other order-related issues.

Shipping Questions

Questions about shipping methods, tracking information, delivery status, or shipping availability.

Returns & Refunds

Questions about return requests, refunds, damaged products, defective products, or incorrect items.

Other Questions

If your question does not fall into one of the categories above, please contact us and provide as much relevant information as possible.

Contacting Us About an Order

If you are contacting us about an existing order, please include:

• Order number

• Name used for the order

• Email address used for the order

• Product name

• Description of your question or issue

• Photos or other relevant information, if applicable

Providing complete information helps us review your request more efficiently.

Customer Service Email

service@buyteez.com

We aim to review customer inquiries and provide assistance as soon as reasonably possible.

Thank you for contacting Buyteez.